Privacy Policy

1 Information We Collect

We collect information that you voluntarily provide when you request a quote, contact us, or engage our services, as well as certain technical data gathered automatically when you visit our website. Specifically, we may collect:

• Full name — the name(s) of the individual(s) requesting a quote or listed on a policy.
• Business name — the legal or trade name of a business requesting commercial coverage.
• Email address — used to deliver quotes, correspondence, and service-related communications.
• Phone number — including mobile numbers, used for calls and, where you have opted in, text (SMS) messaging.
• Physical address — mailing, property, and garaging addresses needed to prepare accurate quotes.
• Quote and underwriting details — information about vehicles, property, drivers, business operations, coverage selections, and prior coverage needed to obtain quotes from our carrier partners.
• Technical browsing data — such as IP address, browser type, device identifiers, operating system, referring URLs, pages viewed, and time spent on our site, collected automatically through cookies and similar technologies.

Sensitive identifiers such as Social Security numbers, driver’s license numbers, or dates of birth are collected only when necessary to complete a quote or bind coverage, and only through secure, direct communication with our licensed staff.

2 How We Use Your Information

We use the information we collect for legitimate business and operational purposes, including:

• Preparing, delivering, and servicing insurance quotes and policies on your behalf;
• Responding to your inquiries, requests, and customer-service needs;
• Processing transactions, including policy applications, renewals, endorsements, and billing;
• Sending necessary administrative and service-related communications, such as policy updates, renewal reminders, and claims assistance;
• Communicating with you by phone, email, or text message where you have provided consent or where otherwise permitted;
• Sharing information with our appointed insurance carriers and underwriting partners solely as needed to obtain quotes and bind coverage;
• Improving our website, services, and client experience; and
• Complying with legal, regulatory, and contractual obligations.

We do not sell your personal information to third parties.

3 SMS/Text Messaging Program

By opting in, you consent to receive SMS messages from In The Beginning Insurance Group LLC related to your insurance inquiry, quote, or policy. Mobile opt-in data and consent will not be shared, sold, or disclosed to any third party or affiliate for their marketing or promotional purposes. Message frequency varies. Message and data rates may apply. Reply STOP to opt out, HELP for assistance.

For full details about our SMS program, including message frequency, carrier liability, and opt-out instructions, please review our SMS Terms & Conditions.

4 How We Share Information

We may share your personal information with a limited set of trusted third parties, including our appointed insurance carriers, underwriting partners, and service providers that support our operations (such as form-hosting and technology vendors). Some quote forms are hosted by trusted partners (such as Jotform and Next Insurance); their handling of your data is governed by their respective privacy policies. We share only what is necessary to deliver quotes, bind coverage, and service your account, and we require our partners to protect your information consistent with applicable law.

We do not share your personal information with third parties or affiliates for their independent marketing or promotional purposes. We may also disclose information when required by law, court order, or to protect our rights, property, or safety, or that of our clients or others.

5 Cookies and Tracking

Our website may use cookies and similar tracking technologies (such as web beacons and pixel tags) to gather technical browsing data and to improve your experience. Cookies are small data files stored on your device that help us remember your preferences, analyze how our site is used, and measure the effectiveness of our content.

You can control or disable cookies through your browser settings; however, some features of our website may not function properly without them. We do not use cookies to collect sensitive personal information such as Social Security numbers or financial account numbers.

6 Data Security

We take reasonable physical, electronic, and administrative measures to safeguard your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include restricted access controls, secure storage of sensitive data, encryption in transit where applicable, and limiting access to personal information to authorized staff and partners who require it to serve you.

Despite our efforts, no method of transmission over the internet or method of electronic storage is completely secure. While we strive to protect your information, we cannot guarantee absolute security.

7 Your Choices and Rights

You have choices about how your information is used and shared. Specifically, you may:

• Opt out of SMS messages at any time by replying STOP to any message you receive from us.
• Request assistance by replying HELP to any message or contacting us directly.
• Control cookies through your browser settings as described in the Cookies and Tracking section above.
• Review or update your information by contacting us using the details in the Contact Us section below.
• Withdraw consent for ongoing communications at any time by notifying us in writing or by phone.

Your consent to receive SMS messages is not a condition of purchasing any property, goods, or services.

8 Children’s Privacy

Our website and services are directed to individuals who are at least 18 years of age. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected information from a child under 13, please contact us using the details below so we can promptly delete it.

9 Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or operational needs. When we do, we will revise the “last updated” date at the top of this page. We encourage you to review this policy periodically. Continued use of our website and services after any change constitutes acceptance of the updated policy.

10 Contact Us

If you have questions about this Privacy Policy, wish to review or update your personal information, or want to withdraw your consent to SMS messaging, please contact us using the details below.

A licensed insurance professional will respond to your request promptly.